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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ng RA

Ng RA

October 31, 2024

5  out of  5
rating by Ng RA
"Excelente servicio. Super amables. Steve Schara me explicó con mucho detalle y paciencia todo lo relacionado a mi seguro de carro y seguro de casa. Lo recomiendo ampliamente. Todo el staff habla perfecto Español e Inglés. Incluyendo al Agente TODD Schara. 100% RECOMENDABLE!!!"
We responded:
"Gracias Ng Ra. Gracias por sus comentarios tan amables. Si es cierto. Steve siempre explica los conceptos de seguro de auto y de casa con mucha paciencia. Es un amor. "
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Key

October 29, 2024

5  out of  5
rating by Key
"Liz was very prompt and helped me with an urgent situation, very appreciative to be insured by and taken care of from this office."
We responded:
"Hello Key. Yes. Liz is delightfully efficient, professional and smart. I am so happy she was able to help you with your auto insurance. She can also assist with home and renters insurance. Thank you for your kind words. Todd"
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Steven Schara

October 17, 2024

5  out of  5
rating by Steven Schara
"New office is looking great! Todd, Jackie, and Liz are excellent at what they do and are very kind."
We responded:
"Thank you for choosing Todd Schara State Farm! "
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Lizbeth Davila

October 15, 2024

5  out of  5
rating by Lizbeth Davila
"It’s a great atmosphere from the moment you walk in. All the staff there are very knowledgeable and friendly. They helped me just what needed, nothing more. Today I learned so much about what my coverages mean and how they benefit me. I’m so happy I stopped by. Would recommend this office 10/10."
We responded:
"We are so happy you had a positive experience in our office. Steven is especially helpful in explaining coverages and helping you feel comfortable with your coverages. Thank you for those kind words"
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Angelo Molina-Rossi

July 25, 2024

5  out of  5
rating by Angelo Molina-Rossi
"Texted Steve at 3AM and he replied at 4AM. Come to this agency for dependable service. He knows all of my needs 🥺🙏"
We responded:
"Wow! Now that's what i call "service"! Thanks Steve for being attentive to Angelo's renters insurance needs at 3 am."
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lori cochran

July 11, 2024

5  out of  5
rating by lori cochran
"The moment I walked in this office, it was a nice atmosphere very friendly and clean. I would love to do business at this location and also send plenty of referrals 🙂"
We responded:
"Thank you Lori for your review and thank you for sending referrals our way. It is the highest compliment! We can help them with auto insurance and home insurance."
Profile photo of CAROLINE WALKER

CAROLINE WALKER

July 8, 2024

5  out of  5
rating by CAROLINE WALKER
"Todd Schara - State Farm Insurance agents are friendly professionals who have consistently provided me excellent policies at fair premiums. I am impressed by Todd and his staff for personal service, attention to detail, and speedy communications. I have trusted State Farm for over 50 years. Through challenging situations, State Farm has delivered impeccably reliable insurance services. My sincere appreciation to Todd Schara and his staff of Dallas, Texas 75208. I agree with Todd's motto: “'Be Sure with Schara'” 2 years ago: Todd Schara, State Farm Agent at 516 S Hampton Road Suite 140 Dallas TX, cares about his customers no matter how small the business. Brenda Duarte of Todd Schara's staff patently gathered information during several telephone calls when I was still in Los Angeles CA busy preparing to move to Texas. Brenda emailed the Declarations of policy coverage in advance of my arrival in Dallas. Being prepared with insurance on arrival allowed prompt execution of the lease saving me time and money. Then when I transferred to a different unit in the same building, Brenda graciously transferred my policy without additional work or cost on my part. State Farm has exceeded my expectations for many years including the excellent neighborly service I have recently received from Todd Schara State Farm Agent Dallas, Texas."
We responded:
"Caroline, Thank you for those kind words. Insurance can be very complicated these days. I am so glad that Brenda was able to help you through this situation."
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GINO SUPER DFW

July 3, 2024

5  out of  5
rating by GINO SUPER DFW
"Excellent customer service from Steven Schara. He took the time and effort to explain and provide me information I needed. I highly recommend him and his team ."
We responded:
"Hello Gino. We sincerely appreciate feedback from our clients. Steve is great and I am so happy he was able to help you with your auto insurance and your home insurance. Happy 4th of July! Todd"
Profile photo of Charles “CJ” Ramsey

Charles “CJ” Ramsey

March 25, 2024

5  out of  5
rating by Charles “CJ” Ramsey
"We’ve worked with Todd for several years now and it’s been a great experience. He and his team are incredibly helpful, always willing to help answer questions and make things easy"
We responded:
"Thank you "CJ". It is a delight to have you as a client. Steve has been helping you with Renters Insurance, Auto insurance and he has some great information about life insurance that he would love to review with you."
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Matthew Mayer

March 20, 2024

5  out of  5
rating by Matthew Mayer
"I highly recommend the Schara office. Steven provides excellent customer service and always goes above and beyond on his work."
We responded:
"Hey Matthew. Steve seems to be knocking the customer service "out of the park" I think he is batting a thousand. Thank you so much for your kind words. I know Steve is great at servicing auto insurance, home insurance and life insurance. Take care."
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Mark Schara

March 19, 2024

5  out of  5
rating by Mark Schara
"Highly recommend this agent! Super nice and easy to talk to. Answers all your questions and the agent Steve was especially helpful in me understanding life insurance policies"
We responded:
"Hello Mark! Thanks for your kind words. We are so happy that we can help you understand life insurance. Steve is really patient and kind."
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Rebecca Harris

February 28, 2024

5  out of  5
rating by Rebecca Harris
"I couldn't recommend this agency more! Steve was so helpful and was such a delight to work with! I thoroughly enjoyed my experience. I’ve never had more fun talking about insurance."
We responded:
"Wow! Steve does make insurance "fun"! He was so glad to review your auto insurance, your home insurance and the possibility of starting life insurance with our State Farm Agency. We have many clients in the Plano, TX area."
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Elaine Hu

February 25, 2024

5  out of  5
rating by Elaine Hu
"I called Todd's office to get a quote on my motorcycle insurance and spoke with Steven who was extremely helpful and respectful of my time. Steven patiently explained what each component of the policy meant and promptly emailed me my quote after we spoke over the phone. He answered all my questions and provided excellent customer service."
We responded:
"Great! I am so glad you shopped motorcycle insurance. Steve is a natural teacher and has a lot of knowledge. He can also help with auto insurance, renters insurance and life insurance. Thank you for your kind word."
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D G

February 23, 2024

5  out of  5
rating by D G
"I will definitely recommend Mr.Todd Schara office. His office has provide excellent service. My father has been with State Farm for many years & he loves the service. I am glad that we found a great agent/ office. Ms. Christina was great. She will answer all our questions and she help us when we needed the help. Thank you so much for the help & the wonderful service Mr. Todd Schara & Christina😊"
We responded:
"D G. Thank you for your kind words. It is an honor that you and your father continue to trust our agency and State Farm Insurance to service your home insurance and auto insurance needs for the last almost 30 years here in Oak Cliff."
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Eric Ali

February 21, 2024

5  out of  5
rating by Eric Ali
"Had a pleasant experience with this fantastic team who answered all of my questions with patience. These guys are definitely the best, and thank you to Steve & Claudia!"
We responded:
"Thank you Eric. Steve and Claudia both show a lot of passion when helping our clients with auto insurance or home insurance at our State Farm Insurance agency."
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Miko Kozma

February 13, 2024

5  out of  5
rating by Miko Kozma
"Steven Schara really helped me out with my claim recently and provided great service. I will definitely be recommending him to my family and friends!"
We responded:
"Thank you Miko. Steve loves helping our clients. He is very patient. He is also very helpful when it comes to explaining life insurance at State Farm."
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andrew villagomez

February 13, 2024

5  out of  5
rating by andrew villagomez
"Kind service ☺️"
We responded:
"Thank you Andrew. Kindness is so important when dealing with auto insurance and renters insurance."
Profile photo of Valeria “Vale”

Valeria “Vale”

February 13, 2024

5  out of  5
rating by Valeria “Vale”
"I love this place! Great customer service!"
We responded:
"Thank you! We are glad that you have a 5 star level of satisfaction at our State farm insurance agency across from Lida Hooe Elementary in Oak Cliff."
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camila ojeda

February 13, 2024

5  out of  5
rating by camila ojeda
"amazing customer service, so super welcoming, would def recommend to everyone!"
We responded:
"Thank you for the recommendation. Please tell others about our great value in auto insurance here at our State Farm Insurance agency in Oak Cliff on Hampton Rd."
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Natalie Ortiz

February 13, 2024

5  out of  5
rating by Natalie Ortiz
"They are so helpful and always have the same great customer service. Happy client right here!!! 😊🤗🤗🤗"
We responded:
"Thank you Natalie. We love to hear from our happy clients. In addition to great customer service, our clients are happy because of the great value they get with the largest auto insurance company in North America."
Profile photo of Gabriella Aguilera

Gabriella Aguilera

February 13, 2024

5  out of  5
rating by Gabriella Aguilera
"Very efficient !"
We responded:
"Gabriella, we strive for maximum efficiency with every client contact when we help them with all of their insurance needs, including auto insurance and renters insurance. "
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Esmeralda Gonzalez

February 13, 2024

5  out of  5
rating by Esmeralda Gonzalez
"Good office with friendly people that know insurance. Always makes you feel welcome."
We responded:
"Very kind words Esmeralda. We have a very welcoming team here at Todd Schara's State Farm Insurance agency"
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Janet Morales

February 13, 2024

5  out of  5
rating by Janet Morales
"Amazing service!!!"
We responded:
"So glad you received amazing service when it comes to your auto insurance needs at State Farm Insurance."
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leo nardo

February 13, 2024

5  out of  5
rating by leo nardo
"professional"
We responded:
"Leo. It is so important to deal with vital insurance issues in a professional manner."
Profile photo of Anijah

Anijah

February 13, 2024

5  out of  5
rating by Anijah
"This was very informative and helpful. This has been the best insurance for me since I was able to get a good life insurance plan."
We responded:
"Life Insurance is so important. State Farm Life Insurance received special recognition by JD Power & Associates. From their research they discovered that State Farm life insurance is Number ONE in customer satisfaction with personal life insurance."