State Farm® Insurance Agent Todd Schara
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gloria Juarez
February 5, 2026
5
out of
5
rating by Gloria Juarez
"Eternamente agradecida a Ezperanza por la gran ayuda que nos brindó en el viaje que hicimos a Arizona desde el primer momento que la contacté nos ayudó hasta el final. Por el servicio que presta State Farm donde ella labora. Gracias !"
We responded:
"Gloria, Thanks so much for taking the time to share your positive experience! We are glad that you enjoyed special attention from Esperanza helping you with an emergency road situation in Arizona. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!"
Jose Escalante
February 4, 2026
5
out of
5
rating by Jose Escalante
"Me ayudaron bastante Jackie y Todd con mi reclamo. Estoy muy satisfecho con la ayuda que me brindaron tanto aqui en la oficina como en el de reclamos. Los recomiendo para sus necesidades de seguro!"
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, Jose! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier necesidad de seguro que pueda tener. No dude en comunicarse con nuestro equipo de Todd Schara, agente de State Farm, en cualquier momento. "
Linda Mendoza
February 4, 2026
5
out of
5
rating by Linda Mendoza
"Lorena was amazing walk me through what I needed to do. We/I definitely appreciated her help. Thank You Lorena see you soon!"
We responded:
"Hey Linda, We appreciate the time you took to give us such a great rating! We are glad that you enjoyed Lorena's "walk through". We look forward to serving you many more times in the future! See you next time!"
Kunsh Arora
February 4, 2026
3
out of
5
rating by Kunsh Arora
"Esperanza, given the whole situation was beyond helpful. She was a fantastic help. Overall the experience was painful otherwise because each agent has a different quotation and each agent operates individually as compared to one State Farm, which simply does not make sense to me.State farm got me a pretty decent price as well, so that's good, but the experience of getting things done if you do not want to give your card information on call and would want to give this on a website was absolutely terrible. The website looped me between the agent and the website. The website kept on telling me to call the agent with the quotation, and the agent kept telling me to finalize the payment on the website, an infinitive loop. And the app needs working on as well"
We responded:
"Good to hear from you Kunsh. Your feedback helps us understand potential frustrations shoppers may have with the State Farm platform. We hope to be able to more effectively work through the "loop" situation in the future. Esperanza is always delighted to help our customers. I am glad your experience went well with her. Please feel free to reach out as we are always striving for excellence. Todd"
Matthew Sprague
February 2, 2026
5
out of
5
rating by Matthew Sprague
"Lorena is a great member to your team of your team."
We responded:
"Hi Matthew, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Sincerely, Todd"
Sandy
January 28, 2026
5
out of
5
rating by Sandy
"Amazing customer service Very helpful and explained everything in details and answered all my questions."
We responded:
"Sandy, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Todd Schara’s Team. "
delilah cardenas
January 27, 2026
5
out of
5
rating by delilah cardenas
"Went in to pay my auto Insurance and came out with a life policy with a great price thank you so much to Lorena, I recommend this office for sure always friendly and makes sure you are well informed."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Todd Schara’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
cullen cowan
January 27, 2026
5
out of
5
rating by cullen cowan
"Great office! Whenever I have any issues or questions Lorena is always a great help."
We responded:
"Thank you for your positive review and 5-star rating, Cullen! We are pleased to know that you had an enjoyable experience with us here on State Farm Agent Todd Schara’s Team. "
Dwight Forte
January 27, 2026
5
out of
5
rating by Dwight Forte
"She was very knowledgeable and really looked to see how she could assist me. She offered options. Was not pushy or sales oriented. I really appreciated her assistance"
We responded:
"Dear Dwight, Thanks for the great review! We're thrilled that Lorena left such a great impression! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future."
Favi Flores
January 23, 2026
5
out of
5
rating by Favi Flores
"Lorena has been very help with helping with our vehicle insurance, always answer any questions we have and is always polite!"
We responded:
"Dear Favi, We appreciate the time you took to give us such a great rating! We truly appreciate your recommendation of Lorena and will work hard to continue going above and beyond! If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon."
Lionel Solis
January 23, 2026
5
out of
5
rating by Lionel Solis
"Lorena at State Farm — I want to extend a heartfelt thank you for handling the issues with my home and auto policies during the transition from the old system to the new one. Throughout the entire process, she worked diligently to resolve everything and kept me informed every step of the way. I’m truly grateful for the support, clear communication, and reassurance she provided, ensuring my policies continued without interruption. Her professionalism and dedication reflect excellent service. I genuinely appreciate all that you’ve done."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Todd Schara’s Team here in Dallas . "
Alex Serna
January 23, 2026
5
out of
5
rating by Alex Serna
"Switching insurances couldn't have been easier without the help of Lorena Munoz! She answered all my questions with ease and without rush. Grateful for her help and would 10/10 recommend!. Thank you!"
We responded:
"Thank you for the positive review! If you have any further insurance-related questions or needs, please feel free to reach out. "
Miguel Munoz
January 22, 2026
5
out of
5
rating by Miguel Munoz
"I want to say that Lorena was so easy to work with on not only getting me the quote for my car insurance but also my home insurance. The quotes I received were so good, there was nothing to think over on switching to State Farm. I highly recommend Todd Sahara’s office to help with any type of insurance needs."
We responded:
"Thanks so much for the amazing review, Miguel! We really appreciate your support here in Dallas . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Todd Schara’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dallas . "
Crystal Munoz
January 22, 2026
5
out of
5
rating by Crystal Munoz
"I had a great experience at this office! Lorena Munoz was very helpful and answered all the questions I had and made the entire process go very smoothy for me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Andrew Munoz
January 22, 2026
5
out of
5
rating by Andrew Munoz
"The service was amazing. Lorena helped me with every question I had and helped me with a great rate. They definitely have my business!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Todd Schara’s Team. "
Adriana Trejo
January 21, 2026
5
out of
5
rating by Adriana Trejo
"La recomiendo son muy amables y buscanron asta que me consiguieron una que me gustó el precio y me quedé con ellos la recomendado tienen mucha paciencia y amabilidad para atenderme gracias 🙏"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Todd Schara, agente de State Farm, aquí en Dallas. "
Are Usure
January 20, 2026
5
out of
5
rating by Are Usure
"Lowest rates in town! Staff was friendly and found the best deals for myself. Highly recommended!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Prisciliano Hernandez
January 2, 2026
5
out of
5
rating by Prisciliano Hernandez
"Jackie Cervantes was very helpful. She is very professional and efficient."
We responded:
"Dear Prisciliano. I am so happy that Jackie was able to efficiently and professionally help you. She is very thorough and knowledgeable in life insurance, home insurance and auto insurance."
Lisette Luna
December 31, 2025
5
out of
5
rating by Lisette Luna
"This review goes out to Esperanza! ⭐️ She was so helpful, and patient with me. I have felt so comfortable asking her questions about anything. She even helped me get an auto quote on the phone which was nice. Definitely a 10/10 experience. ☺️"
We responded:
"Thank you for the 5 star review. Many customers like you find that Esperanza is a delight to work with. "
Leticia Zumwalt
December 22, 2025
5
out of
5
rating by Leticia Zumwalt
"Jackie Cervantes is very helpful. Twice my Dad and I went into the office with questions pertaining to my Dad's policy. Both tines she was there and was able to provide answers to all the questions my Dad had concerns about. He has been with this company for over 20 yrs and he is very pleased with the customer service and the company."
We responded:
"Thank you for commenting about Jackie. She is consistently positive and loves to help people. "
Mayra Ramirez
December 12, 2025
5
out of
5
rating by Mayra Ramirez
"Lorena did amazing in explaining everything. Very polite and always smiling!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Lorena is fantastic!"
Jose Ramirez
December 12, 2025
5
out of
5
rating by Jose Ramirez
"Thank you Lorena for helping me insure all of my vehicles. You made sure I understood all of my options. Great service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service that Lorena provided at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
G Ramirez
December 12, 2025
5
out of
5
rating by G Ramirez
"Lorena Helped me with my Auto insurance and made the transition so simple. I am in the sales business and I know what great customer service is. 5 star all the way"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Korey Hamel
December 12, 2025
5
out of
5
rating by Korey Hamel
"Lorena helped us switch our insurances over with such ease. Great customer service and supportive while we navigate these changes."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jainy Aguilar
November 14, 2025
5
out of
5
rating by Jainy Aguilar
"Working with Esperanza has been a wonderful experience. She is very knowledgeable, friendly, and helpful. I really appreciate her commitment to customer satisfaction and the level of customer service she delivers. I look forward to continue working with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "